Common Attack Pattern Enumeration and Classification
A Community Resource for Identifying and Understanding Attacks
An adversary engages in pretexting behavior, assuming the role of a tech support worker, to solicit information from target persons, or manipulate the target into performing an action that serves the adversary's interests. An adversary who uses social engineering to impersonate a tech support worker can have devastating effects on a network. This is an effective attack vector, because it can give an adversary physical access to network computers. It only takes a matter of seconds for someone to compromise a computer with physical access. One of the best technological tools at the disposal of a social engineer, posing as a technical support person, is a USB thumb drive. These are small, easy to conceal, and can be loaded with different payloads depending on what task needs to be done. However, this form of attack does not require physical access as it can also be effectively carried out via phone or email.
The table below shows the other attack patterns and high level categories that are related to this attack pattern. These relationships are defined as ChildOf and ParentOf, and give insight to similar items that may exist at higher and lower levels of abstraction. In addition, relationships such as CanFollow, PeerOf, and CanAlsoBe are defined to show similar attack patterns that the user may want to explore.
The table below shows the views that this attack pattern belongs to and top level categories within that view.
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