Home > CAPEC List > CAPEC-413: Pretexting via Tech Support (Version 3.0)  

CAPEC-413: Pretexting via Tech Support

Attack Pattern ID: 413
Abstraction: Detailed
Status: Draft
Presentation Filter:
+ Description
An adversary engages in pretexting behavior, assuming the role of a tech support worker, to solicit information from target persons, or manipulate the target into performing an action that serves the adversary's interests. An adversary who uses social engineering to impersonate a tech support worker can have devastating effects on a network. This is an effective attack vector, because it can give an adversary physical access to network computers. It only takes a matter of seconds for someone to compromise a computer with physical access. One of the best technological tools at the disposal of a social engineer, posing as a technical support person, is a USB thumb drive. These are small, easy to conceal, and can be loaded with different payloads depending on what task needs to be done. However, this form of attack does not require physical access as it can also be effectively carried out via phone or email.
+ Typical Severity

Low

+ Relationships

The table(s) below shows the other attack patterns and high level categories that are related to this attack pattern. These relationships are defined as ChildOf, ParentOf, MemberOf and give insight to similar items that may exist at higher and lower levels of abstraction. In addition, relationships such as CanFollow, PeerOf, and CanAlsoBe are defined to show similar attack patterns that the user may want to explore.

+ Relevant to the view "Mechanisms of Attack" (CAPEC-1000)
NatureTypeIDName
ChildOfStandard Attack PatternStandard Attack Pattern - A standard level attack pattern in CAPEC is focused on a specific methodology or technique used in an attack. It is often seen as a singular piece of a fully executed attack. A standard attack pattern is meant to provide sufficient details to understand the specific technique and how it attempts to accomplish a desired goal. A standard level attack pattern is a specific type of a more abstract meta level attack pattern.407Pretexting
+ References
[REF-348] "The Official Social Engineering Portal". Social-Engineer.org. Tick Tock Computers, LLC. <http://www.social-engineer.org>.
+ Content History
Submissions
Submission DateSubmitterOrganization
2014-06-23CAPEC Content TeamThe MITRE Corporation
Modifications
Modification DateModifierOrganization
2017-08-04CAPEC Content TeamThe MITRE Corporation
Updated Description Summary

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Page Last Updated or Reviewed: July 31, 2018